Getting help for emoze

Whether you are new to the emoze service or just want to better understand how things work, you'll find the answers to all your questions and problems here. You can also access specific help pages by using the menu on the left. 

Submit support request
If your search in the FAQ section doesn't help you out, submit a request for support from our staff.

Submit support request

User guides
Let us guide you on how to best use the emoze service.

See the user guide for PocketPC
See the user guide for Symbian

Top 5 Most Frequently Asked Questions:

1. When I make changes on my handheld device, are the changes also made on my desktop email client as well?
2. Do both the emoze desktop connector and my e-mail client have to be running on my PC?
3. Does my PC have to be running in order to use the emoze application?
4. How do I know if I have a Packet Data Connection?
5. I was connected to emoze, Why is my device unable to connect now?